GoSave β€” Book Hotels & Earn Rewards

Support

LetsGoSave, Inc. Need help with a booking, your Goody Points, or the GoSave AI connector? You are in the right place.

Contact LetsGoSave

Email

We respond within 24 hours on business days.

support@letsgosave.com

Phone

Mon-Fri, 9am-6pm Eastern Time.

+1 (844) 797-7283
Expected response time: within 24 hours by email, same business day by phone during support hours.

Disconnect the GoSave AI connector

If you connected GoSave to an AI assistant and want to remove access, follow the steps for your assistant. Disconnecting revokes the GoSave AI connector's access to your LetsGoSave account.

ChatGPT (OpenAI)

  1. Open Settings β†’ Apps (keep Developer mode on).
  2. Find the GoSave app and open its menu.
  3. Choose Remove (or Disconnect) to revoke access.

Claude (Anthropic)

  1. Open Settings β†’ Connectors (click your profile picture, top-right).
  2. Find your GoSave connector, open its … menu.
  3. Choose Remove to revoke access.

After disconnecting, your LetsGoSave account, bookings, and Goody Points are unchanged. You can reconnect any time from the Connect page.

Request data deletion

You can request deletion of your LetsGoSave account and associated personal data at any time.

  1. Send an email to privacy@letsgosave.com from the address on your account.
  2. Include "Account Deletion Request" in the subject line.
  3. We confirm and complete the deletion within 30 days. Some data may be retained where required by law, tax, or anti-fraud obligations.

Full details are in our Privacy Policy.

Policies

Frequently asked questions

How do I search for and book a hotel?

Enter your destination, check-in and check-out dates, and number of travelers on the home page or Book Hotels page, then click Search. Pick a hotel, choose your room, and proceed to checkout.

How do I earn and use Goody Points?

You earn Goody Points on every completed booking. Points mature to your confirmed balance 30 days after check-out. Redeem them at checkout for a discount, or in the Goodyplace rewards store.

How do I cancel a booking?

Go to Dashboard > My Bookings, open the booking, and use the Cancel button if the room allows free cancellation before its deadline. Refunds return to your original payment method in 5-10 business days.

Is my payment information secure?

Yes. All payments are processed by Stripe, a PCI-DSS Level 1 provider. We never store your full card number.

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